Customer Success Coordinator

Who we are

Blackbird Lab is a software development company. While we are practicing an international working culture, we are proud representatives of Ukrainian values and traditions. We are a team of 90+ energetic, curious, smart, and open to new challenges tech pros who prefer efficient async communication, flexible working hours, a co-working office model, etc.

Having been in this craft for more than 8 years, we managed to accumulate expertise and bring value to a number of clients. We cooperate with US and Canadian product companies of different sizes, from small startups to established products, in close, trusted relationships.

All team members, including management, have an engineering background. The process, participants who speak the same language and have a similar approach based on technical principles, is always efficient. It is way easier to make decisions and introduce new features in a team with engineering at heart. It is the technical DNA that le...