Job Description
**Job Title**
**Digital Patient Success Coordinator**
**About the Role**:
We’re seeking a **part-time Customer Success Coordinator** to provide supportive, high-touch engagement to prospective and existing clients—primarily via SMS and scheduled phone consultations. This role goes beyond standard call center work, focusing on **relationship-building** and personalized guidance to ensure each individual progresses smoothly on their health journey.
You’ll operate on a **flexible, on-call** schedule, ready to respond quickly when leads or existing clients reach out. During slower periods, you won’t be actively engaging, but must remain available to support new inquiries or follow-ups. If you thrive on **customer success**, enjoy leveraging tech tools, and are comfortable discussing **health and wellness** in a consultative way, we’d love to have you on board.
**Key Responsibilities**:
- ** Inbound & Ongoing Support**
- Monitor incoming SMS inquiries and existing clien...
**Digital Patient Success Coordinator**
**About the Role**:
We’re seeking a **part-time Customer Success Coordinator** to provide supportive, high-touch engagement to prospective and existing clients—primarily via SMS and scheduled phone consultations. This role goes beyond standard call center work, focusing on **relationship-building** and personalized guidance to ensure each individual progresses smoothly on their health journey.
You’ll operate on a **flexible, on-call** schedule, ready to respond quickly when leads or existing clients reach out. During slower periods, you won’t be actively engaging, but must remain available to support new inquiries or follow-ups. If you thrive on **customer success**, enjoy leveraging tech tools, and are comfortable discussing **health and wellness** in a consultative way, we’d love to have you on board.
**Key Responsibilities**:
- ** Inbound & Ongoing Support**
- Monitor incoming SMS inquiries and existing clien...
Apply for this Position
Ready to join Growth Troops? Click the button below to submit your application.
Submit Application