Customer Success Coordinator/Account Manager

About Us

Headshots.com is transforming how professional headshots are delivered. Trusted by enterprise clients such as Boeing, Netflix, and American Express, we produce studio-quality headshots from smartphone images—backed by world-class production and technology. As we scale our platform, strong delivery discipline and cross-functional coordination are critical.

Headshots.com is seeking a Customer Success Coordinator to support post-launch customer engagement, account coordination, and internal systems upkeep. This role helps ensure a smooth, high-quality experience for customers through consistent execution and strong coordination across teams.

The ideal candidate brings a high level of organization, reliability, and comfort working at the intersection of customer communication, systems accuracy, and cross-functional team collaboration.

Core Responsibilities

Customer Engagemen...