Job Description

Overview

JOB DESCRIPTION:

  • JOB IDENTIFICATION

Aptean Job Table

APTEAN JOB LEVEL: B

APTEAN JOB TITLE : Customer Success Engineer

  • JOB Qualification
  • Minimum 1-3 year of experience in Customer Success or Customer Support.
  • Excellent communication skills and the ability to transform customer conversations into business-driving relationships while still managing to serve the customers' goals as best as possible.
  • Has worked directly with Large Enterprise Customers in the Americas region
  • Has an exceptional ability to communicate and foster positive business relationships
  • Demonstrates a deep understanding of customer's concerns regarding the use of products
  • Managed customers across different segments in the past and knows how to manage them differently
  • Strong analytical an...

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