Customer Success Engineer

International Recruitment Specialist at Kaspersky

Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.

Today our team has more than 5 000 top level experts, all of them regular people with their own talents and hobbies. Together we protect the world from cyber threats.

Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving!

Job Responsibilities:

• Follow established guidelines or checklists to answer routine customer requests and suggest or promote alternative products or services;
• Refer customers to published materials and secondary sources (i.e. support portal, forum) so that customer enquiries are answered accurately and promp...