Job Description
Position- Customer Success Engineer
Exp- 3-5 yrs
Notice Period- Immediate Joiner- 15 days
Location- Mumbai
Job Summary
Key Responsibilities
Exp- 3-5 yrs
Notice Period- Immediate Joiner- 15 days
Location- Mumbai
Skills- HTML, JavaScript, CSS, MYSQL, Client ticketing, 70-80% Support role, 20-30% Development
Job Summary
We are seeking a proactive Customer Success Engineer to ensure a seamless customer experience through effective technical support and solution delivery. The role is primarily support-focused (70–80%) with hands-on involvement in development activities (20–30%). The ideal candidate will have strong technical fundamentals and excellent client-handling skills.
Key Responsibilities
Act as the primary point of contact for customers, ensuring high satisfaction and issue resolution
Handle client ticketing systems, analyse issues, and provide timely resolutions
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