Customer Success Engineer

Preferred Qualification

- Graduate in any B.Tech /BCA /MCA/ BSc. Computer Science.

Skills

Must-Haves

- Hands-on experience in any MIS platform

- Proficiency in MS Office

- Excellent verbal and written communication skills

Good-to-Haves

- Advanced knowledge of Excel

- Experience with BI tools

- Analytical skills and reporting exposure

Responsibilities:

Onboarding & Implementation

- Guide clients through the implementation process, outlining steps and setting

clear expectations.

- Coordinate with cross-functional teams to ensure the timely deployment of

services or features.

- Troubleshoot and resolve issues arising during implementation with minimal

disruption to client operations.

Customer Communication

- Maintain consistent, clear communication with clients t...