Customer Success Executive

We are hiring a Customer Success Executive for a Learning & Development Company to manage client relationships, ensure smooth program delivery, and drive customer satisfaction and retention. Key Responsibilities: Act as the primary point of contact for assigned clients Onboard new clients and explain training programs Coordinate with trainers, internal teams & clients Track program progress and client engagement Handle client queries, feedback & escalations Ensure high customer satisfaction and renewals Maintain CRM data and client reports Requirements Strong communication & relationship management skills Customer success / client servicing experience Knowledge of L&D, training or EdTech preferred CRM handling & basic reporting skills Problem-solving & coordination abilities Preferred Qualifications: Any graduate / MBA preferred Experience in corporate training, EdTech or SaaS is an advantage Benefits #CustomerSuccess #ClientSuccess #EdTechJobs #LDJobs #HiringNow #Keyaccount #Customerr...