Job Description

Job Description

We are hiring a Customer Success Executive for a Learning & Development Company to manage client relationships, ensure smooth program delivery, and drive customer satisfaction and retention.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients

  • Onboard new clients and explain training programs

  • Coordinate with trainers, internal teams & clients

  • Track program progress and client engagement

  • Handle client queries, feedback & escalations

  • Ensure high customer satisfaction and renewals

  • Maintain CRM data and client reports



Requirements

  • Strong communication & relationship management skills

  • Customer success / client servicing experience

  • Knowledge ...

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