Customer Success Executive

About Fotello

Fotello is building the next generation of AI-first creative tools, starting with a lightning-fast photo editing platform purpose-built for real estate media. Backed by a small, elite team from IIT, UBC, UCLA, AWS, and more, we’ve already launched a profitable product that real estate photographers love—and we’re just getting started. With big product launches on the horizon, we’re scaling our customer experience to match.

Location : Gurugram (Dec 44) Onsite.|| Night Shift

The Role

As Fotello’s first Customer Success Executive , you’ll shape what world-class customer experience looks like as we scale above 1,000+ customers. You’ll be designing the playbooks, managing relationships, fielding day-to-day support requests, and collecting product insights—all while working directly with the founders and the engineering team.

What You’ll Do...