Customer Success Executive

Customer Success Specialist

Required Skills and Qualifications:

• ·      1-5 years of experience in HR, Customer Service (B2B),), or Recruitment. (Dot com space knowledge will be a boon.)
• ·      Strong verbal and written communication, strategic planning, and project management skills
• ·      Analytical and process-oriented mindset
• ·      Comfortable working across multiple departments in a deadline-driven environment
• ·      Active team player, self-starter, and multitasker who can quickly adjust priorities

Objectives of this Role:

• ·      Own overall relationship with assigned clients, which includes managing on-boarding, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• ·      Establish a trusted and strategic advisor relationship to help drive continued value of our products and...