Customer Success Executive

Job Title: Collection Agent & Customer Success Executive

Location: Pune India

Department: Customer Success Executive

About Us:

Leapswitch Networks Pvt. Ltd. is a leading provider of cloud and dedicated server solutions, dedicated to offering outstanding services to our clients. We are looking for a proactive and results-driven Collection Agent & Customer Success Executive to join our team. This role will be responsible for ensuring client satisfaction, managing client reviews, handling collections, and fostering strong relationships with clients to ensure long-term success.

Key Responsibilities:

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  Conduct regular client reviews to assess satisfaction levels, identify areas of improvement, and strengthen client relationships.

  
  


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  Ensure timely and accurate collection of outstanding payments from client...