Customer Success Executive

Company Description

Lendingpot is an innovative personal loans aggregator based in Singapore. We specialize in simplifying the loan process by connecting borrowers with a broad range of licensed moneylenders. We are currently seeking a Customer Success Executive to support our Singaporean clients. In this role, you will guide customers through the loan application journey, leveraging phone and chatbot interactions to provide timely assistance, answer inquiries, and ensure a smooth application process. Your focus will be on building strong client relationships, driving loan closures, and enhancing the overall customer experience, while collaborating with our internal team to refine processes and stay informed about industry trends.

Role Description

If you're driven and ready to contribute, join our team and play a key role in shaping the success of Lendingpot's customer experience

Responsibilities

• Interact with customers primarily via phone and...