Job Description
Job Title: Customer Success Executive - Trainee
Location: Mohali, India
Timings: Night Shift 6:00 PM onwards.
Summary:
Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships.
Your Roles and Responsibilities:
• Manage relationships with International clients to ensure successful onboarding, product adoption, retention, and satisfaction.
• Guide and support customers in becoming strong advocates for our products through regular communication and consultation.
• Understand customer business objectives and help them achieve success using our SaaS solutions.
• Proactively identify common issues and resolve them swiftly and professionally.
• Act as the voice of the...
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