Job Description

Customer Success Lead - India (Regional Leadership Role)
Head First Global
Location: India
Are you a strategic, customer obsessed leader ready to shape the future of workforce solutions across India?
Head First Global is seeking an exceptional Customer Success Lead to drive service excellence, customer growth, and transformative client outcomes in one of our most critical regional leadership roles.
This is a high impact executive position leading the full Customer Success division across the region driving lifecycle success from onboarding through renewal, and delivering exceptional value through technology enabled, scalable solutions.
About the Role
As our Customer Success Lead – India you will sit at the heart of our regional leadership team, partnering closely with the Regional APAC CEO and Country Manager - India to deliver outstanding commercial performance, operational excellence, and customer value realisation.
You’ll lead the end to end customer experien...

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