Customer Success Lead: Post-Launch SaaS for Mining

A Perth tech startup is seeking a Customer Success Manager who will own post-implementation success for their customers. This crucial role involves managing a portfolio of accounts to ensure adoption and ongoing value. Key responsibilities include coordinating post-implementation tasks, monitoring account health, and leading customer check-ins. Ideal candidates have a background in Customer Success or project management, with strong communication and stakeholder management skills, preferably in a SaaS environment. Join a supportive team in a vibrant office culture with hybrid work options.
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