Customer Success Lead

Overview

Temporary Customer Success Lead (maternity leave coverage) – Remote, Canada

Contract / Fixed-term (March 2026 – February 2027)

About Circuit

Circuit Virtual Tours is a SaaS platform helping colleges and universities create immersive, accessible virtual campus experiences. Our work supports enrollment, marketing, and student experience teams across North America, and we pride ourselves on building thoughtful products and long-term partnerships with our customers.

Customer Success at Circuit

Customer Success is at the heart of how we operate. We work closely with institutions from launch through renewal, ensuring they see real value from their virtual tours and feel supported at every stage. This approach has led to industry-leading retention rates, five-star product ratings on G2 Crowd and category excellence, and deep customer relationships.

The role

We are hiring a Temporary Customer Success Lead...