Job Description
Job Title
Customer Success Management Lead - EMEA Travel SellersSummary of the Role
As a Customer Success Managemenet Lead for EMEA Travel Sellers, you will play a key role in managing some of our most strategic OTA customers across the region. You will lead the post‑sales customer lifecycle , ensuring strong adoption, usage, and value realization of Amadeus solutions while cultivating long‑term, trust‑based relationships with senior customer stakeholders.
In this high‑impact individual contributor role, you will collaborate closely with Sales & Account Executives, Delivery, Product, PM/PMM, R&D, and other cross‑functional teams to understand customer needs, guide strategic conversations, and support business growth. Your goal: help customers succeed in leveraging our technology while driving retention, satisfaction, and expansion.
Main Responsibilities
Drive strategic alignment & planning
Participate i...
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