Customer Success Manager

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.

• Put customers first in everything you do, providing proactive, high-quality support and ensuring a positive overall experience
• Understand and clearly articulate the value of our product for each customer, aligning solutions to their business goals and success metrics
• Identify account expansion opportunities and collaborate with internal teams to drive them to completion
• Develop deep product knowledge to quic...