Customer success manager

About UsSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through Whats App and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.The RoleThe Customer Success Manager will be a strategic partner for our clients, driving platform adoption, retention, and revenue growth. This position requires proven experience in customer success or sales within the Saa S industry. You will work closely with key accounts, identifying expansion opportunities and ensuring clients achieve their business goals through Spoki.Main Responsibilities

Manage and de...