Customer Success Manager

Customer Success Manager - Bangalore

We‘re looking for a Customer Success Manager candidate with experience in customer‘s decision-making process, goals, strategies, and our goals, to join our team in Bangalore.

You will report to the Manager, Customer Success.

You will be the primary post-sale contact for customers. Use in-depth knowledge of customer industry and business processes, knowledge of the products being sold, and technical expertise to lead and increase adoption and use of company products

Technology You‘ll Use

CRM / Marketing software, Designing metrics, Hybrid deployment of software solutions, MDM domain/product exposure

Your Role Responsibilities? Here‘s What You‘ll Do

• Holds and grows a trusted advisor relationship with customer executive sponsors such that all activities are aligned with the customer‘s business case and business strategy, allowing the fu...