Customer Success Manager

Job Title: Customer Success Manager

Company: Zigment.ai

Location: HSR Layout

Experience: 2-6 years (flexible based on depth of SaaS CSM experience)

Role Overview

The Customer Success Manager at Zigment.ai will be responsible for owning and growing long-term client relationships, ensuring customers realize measurable value from the platform, and acting as a trusted partner across their lifecycle.

This role is primarily relationship- and account-led , with a secondary focus on technical solutioning to support adoption, optimization, and use-case alignment in collaboration with internal product and engineering teams.

Key Responsibilities

Customer Relationship & Account Management

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