Job Description

KioSoft Technologies LLC (“KioSoft”) is a growing hardware and software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has operations in the United States, Canada, China, Korea, and authorized dealers worldwide.
We are looking for a proactive and customer-focused Customer Success Manager to join our team in Mexico City.
**Please submit resumes in English**
Key Responsibilities:
- Technical Expertise: Develop a deep understanding of KioSoft’s products, their capabilities, and their limitations.
- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their success and satisfaction.
- Onboarding and Training: Guide customers through the onboarding process, ensuring they understand how to use the product or service effectively.
- Product Adoption & Support: Monitor customer usage, identify barriers to adoption, and work proactively with ...

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