Customer Success Manager

Overview

Our client is a fast-growing global software company providing connected solutions for modern product sellers. Their platform helps businesses manage inventory, automate workflows, and sell across multiple channels with confidence and scale.

What we’re looking for: We are looking for a Customer Success Manager who will act as a strategic partner for customers throughout their lifecycle—from post-onboarding to expansion. This role focuses on building strong relationships, driving adoption, and enabling customers to achieve meaningful business results through guidance, best practices, and proactive account management. The Customer Success Manager will collaborate closely with Sales, Onboarding, Product, and Engineering teams to ensure a seamless experience and influence retention, product improvement, and customer loyalty.

Responsibilities

• Build strong consultative relationships with customers, focused on strategic value, adopti...