Customer Success Manager

About the Role

Chargebee is seeking a Customer Success Manager -Startup & Mid-Market to drive commercial expansion in our existing customer base. This is not a traditional customer marketing job — it's a data-driven, commercially oriented ABX role focused on identifying high-potential expansion opportunities and turning signals into revenue with precision.

• You will partner closely with our India-based Startup & Mid-Market GTM team (AMs & TSMs), using intent and product usage data to activate and enable the field, boost product adoption, and grow the expansion pipeline at scale.

What You'll Do

• Analyze intent signals, product usage patterns, and expansion indicators to surface the right accounts weekly with a clear rationale for outreach.
• Drive commercial impact by partnering with Account Managers (AMs) to co...