Customer Success Manager

Overview

Position: Customer Success Manager
Location: Chippenham (Hybrid - 3 days per week on site)
Contract: Permanent - start ASAP

About the Role: We’re looking for an enthusiastic and driven Customer Success Manager to join our sales team in Chippenham.

What You’ll Do

• Drive sales of PEAK Technologies solutions to meet or exceed sales and margin goals.


• Develop and grow existing accounts while prospecting for new business opportunities.


• Conduct discovery calls and needs analyses to identify customer requirements.


• Manage your sales pipeline from lead to close, ensuring timely follow-up and accurate CRM documentation.


• Prepare quotes, proposals, and account plans while maintaining accurate forecasts.


• Build long-term customer relationships and ensure a high level of client satisfaction.


• Collaborate with sales lea...