Customer Success Manager

**About Remote**:
**All of our positions are fully remote. You do not have to relocate to join us!**
This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.
The Customer Success Manager acts as the customer's trusted advisor and advocate. The key to success in this role is to build and grow an ongoing healthy relationship with each customer and to preserve our current business and grow our customers into life-long partners.
**Requirements**:
- Several years experience in Customer Success ideally within a product and tech-focused environment.
- Track record of growing and developing customers.
- Excellent attention to detail.
- A real passion for problem-solving and executing strategies across a wide variety of technical scenarios and customer verticals.
- Successful experience writing, speaking, and presenting to customers and stakeholders.
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