Job Description
We are seeking a dynamic SMB Customer Success Manager who will be at the heart of shaping the customer journey for Siemens Digital Industries Software. In this role, you will directly influence how our customers experience Siemens—from their very first onboarding interaction through long-term adoption, retention, and account growth.
As a CSM, you will manage a high-volume portfolio of customers through both direct engagement and scalable digital programs. Your mission is to ensure customers realize business value quickly, adopt our solutions deeply, and remain loyal advocates of Siemens. By partnering closely with the Siemens account teams, you will help customers achieve measurable outcomes while contributing to account expansion and growth.
The Customer Success Organization at Siemens DI SW plays a critical role in ensuring long-term subscription renewals, driving customer adoption, and creating impactful customer experiences that expand market share and deliver growth.
Key ...
As a CSM, you will manage a high-volume portfolio of customers through both direct engagement and scalable digital programs. Your mission is to ensure customers realize business value quickly, adopt our solutions deeply, and remain loyal advocates of Siemens. By partnering closely with the Siemens account teams, you will help customers achieve measurable outcomes while contributing to account expansion and growth.
The Customer Success Organization at Siemens DI SW plays a critical role in ensuring long-term subscription renewals, driving customer adoption, and creating impactful customer experiences that expand market share and deliver growth.
Key ...
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