Customer Success Manager - Construction

Position Overview

As Construction Customer Success Managers, we retain and expand Autodesk's construction portfolio customers. Within Construction Customer Success, we ensure ongoing adoption of our cloud solutions, fulfill our customers' desired business outcomes, and build lasting relationships, ultimately driving revenue for our construction solutions.
 

Reporting to the APAC Manager of Customer Success, you will be the strategic driver for product adoption and expansion within your assigned portfolio of customers.
 

Responsibilities
 

· You will establish the desired outcomes of your customers and develop and manage a Customer Success Plan to achieve them

· You will onboard new construction customers with a focus on accelerating their time to value

· Drive product usage and adoption of the Autodesk Construction Cloud (ACC)

· You will coordinate a variety and diverse range of tasks, topics, and cust...