Customer Success Manager - DACH

This is a hybrid position based at our HQ in Eindhoven (1-3x per week at the office)

This Is What You Say at Parties

Were Sendcloud Europes #1 shipping platform for e-commerce. We help online retailers, marketplaces, and fulfillment companies scale their operations and deliver standout shipping experiences. Over , e-commerce businesses trust us to simplify and supercharge their shipping. And were just getting started.

About the Role

Were on the lookout for a proactive and collaborative Junior Customer Success Manager to join our growing Customer Success team. Your mission? To ensure our German and Austrian customers get off to the best possible start with Sendcloud and drive real, measurable impact during their first six months.

Youll act as both a product expert and opportunity hunterremoving friction, unlocking features, and creating pathways for success. Youll work cross-functionally with Marketing, Sales...