Customer Success Manager

About Hansen

Hansen Technologies (ASX: HSN) is a global provider of software and services for energy, water and communications companies. With our award-winning product suite, we support more than 600 customers in over 80 countries in developing new products and services, running customer-facing operations, and managing critical billing and customer processes.
Our solutions cover everything from billing platforms to data-driven and catalogue-based offer and sales processes — essential components of the commercial value chain for our customers.

What’s the role about?

This is an exciting opportunity for an experienced Customer Success Manager to join our Energy & Utilities team in Dublin.
In this role, you will take ownership of the complete post-sales lifecycle for our strategic customers: from onboarding and adoption to governance, renewals, account expansion and long-term roadmap alignment.

You will act as a trusted busines...