Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Customer Success Manager – Enterprise (Data-Driven)

At NiCE, we don’t limit our challenges. We challenge our limits. Always.


Our Customer Success team partners with enterprise clients to ensure they realize measurable business value from their investment in Proactive AI Agent. This role is ideal for someone who combines strong data analysis skills with deep customer-facing experience, and who is comfortable owning outcomes across complex, strategic accounts.

What You’ll Do

  • Own a book of enterprise and strategic customers, ensuring contract value is realized and renewal risk is proactively managed
  • Analyze customer, jo...

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