Customer Success Manager

About Us

Nexetic is a Finnish software company specializing in backup solutions for Microsoft 365 and Entra ID environments. With our innovative products, we have been experiencing steady growth, now serving over 5,000 customers. Our diverse client base includes businesses and IT service providers (MSPs) across Europe. We're on a mission to build a European cybersecurity success story, and we're looking for a passionate sales professional to join us on this journey.

The Opportunity 

We are seeking a Customer Success professional who excels at managing high-value relationships and navigating complex organizational structures. In this role, you will focus on managing our key accounts, specifically large public sector organizations and enterprise-level corporations. You will act as a strategic partner, ensuring our largest customers realize the full value of our backup solutions while driving long-term retention.

Your Responsibilities:

• Onbo...