Customer Success Manager (f/m/d) - Berlin, Germany

How will you make an impact?
As our Customer Success Manager, you will serve as the primary point of contact for our customers across EMEA, helping them achieve both their technical and business goals while driving retention and expansion using our product. You will build personal relationships with multiple stakeholders per account, earning their trust and respect by enabling them to achieve success. You will work closely with our Sales, Product, and Support teams and report directly to our Customer Success Team Lead. 

Our Customer Success Managers assist in ensuring successful onboarding, advise customers on best practices to ensure long-term project success, and help customers establish Centres of Excellence. Further, we define what success and value mean for each customer, to ensure that their implementation achieves their business goals. 

We are looking for a Berlin-based candidate to meet ...