Job Description

The Role

Freight Club is a leading provider in the shipping industry, dedicated to delivering exceptional service and innovative solutions to our clients. We are looking for a passionate and driven Customer Success Manager to join our team and help us continue to grow and succeed.

As a Customer Success Manager at Freight Club, you will play a crucial role in ensuring the growth, retention, and satisfaction of our customers. Your efforts will significantly impact the overall performance of our business.

This is a hybrid role, based in the Vancouver, BC area. The ideal candidate will work 1 to 2 days in the Vancouver office, with the flexibility to work remotely for the remainder of the week.

Who You Are

  • 2+ years of experience in customer success, sales, or analysis at a fast-paced company (preferably in a similar role at a SaaS company).
  • Natural relationship builder with a demonstrated ability to understand and service compl...

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