Customer Success Manager - Global Trade

# **Our Privacy Statement & Cookie Policy**This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.This specialized role requires experienced professionals with deep knowledge of the Global Trade product and its technical aspects. The Global Trade Customer Success Manager oversees client relationships, addresses technical needs, and ensures customer satisfaction by acting as both a product expert and technical resource, while collaborating closely with other teams. **About the Role** In the role of Customer Success Manager – Global Trade, you will:* Serve as the primary product expert for Global Trade, providing advanced recommendations, workshops, and solutions for customer needs and escalations.* Develop and execute comprehensive customer success plans for Global Trade, aligning with client objectives and ensuring continuous value realization.* Monitor customer health metrics and proactively address c...