Job Description
About Linemate
Linemate is a WhatsApp-based Frontline Operations Platform that helps companies manage and run day-to-day operations for deskless and frontline teams. By meeting employees where they already are, Linemate enables faster communication, smoother execution, and better operational outcomes.
The Role
We’re looking for a Customer Success Manager to own end-to-end customer relationships in a fast-paced B2B SaaS environment. You’ll manage a portfolio of customers across onboarding, adoption, support, upsell, and renewal - while working closely with product and tech teams to continuously improve the platform.
This role requires someone who is analytical, proactive, and comfortable owning outcomes.
What you will do
- Own a portfolio of B2B customers with full accountability for retention, satisfaction, and growth
- Manage the entire customer lifecycle: onboarding, adoption, issue resolution, upsell, cross-sell, and renewals
- Act as the primary point of con...
Linemate is a WhatsApp-based Frontline Operations Platform that helps companies manage and run day-to-day operations for deskless and frontline teams. By meeting employees where they already are, Linemate enables faster communication, smoother execution, and better operational outcomes.
The Role
We’re looking for a Customer Success Manager to own end-to-end customer relationships in a fast-paced B2B SaaS environment. You’ll manage a portfolio of customers across onboarding, adoption, support, upsell, and renewal - while working closely with product and tech teams to continuously improve the platform.
This role requires someone who is analytical, proactive, and comfortable owning outcomes.
What you will do
- Own a portfolio of B2B customers with full accountability for retention, satisfaction, and growth
- Manage the entire customer lifecycle: onboarding, adoption, issue resolution, upsell, cross-sell, and renewals
- Act as the primary point of con...
Apply for this Position
Ready to join Linemate? Click the button below to submit your application.
Submit Application