Customer Success Manager

About the Company

SKV is a leading office interiors firm specializing in the design and execution of high-quality commercial workspaces. We partner with organizations to create functional, aesthetic, and efficient office environments by delivering end-to-end interior solutions. At SKV, we pride ourselves on strong client partnerships, execution excellence, and a commitment to delivering projects that meet the highest standards of quality, timelines, and client satisfaction.

Job Summary

The Customer Success Manager (CSM) is responsible for managing and strengthening client relationships across the lifecycle of office interior projects. The role focuses on ensuring a superior client experience, effective communication, proactive issue resolution, and long-term customer satisfaction, resulting in repeat business and client advocacy.

Key Responsibilities

• Act as the primary point of contac...