Customer Success Manager, India

Customer Success Manager(Based in Bangalore)

What you can expect

We are looking for a Customer Success Manager (CSM) to join our team. You have experience working with customers ensuring successful deployment of products and services while also driving adoption and retention. You know how to deliver Quarterly Business Reviews and manage a high volume of accounts. You have managed customers through the entire lifecycle, while defining objectives and maximizing value.

About the Team

Customer Services play a crucial role in improving the customer experience within Zoom. We actively build relationships, encourage product usage, and act as dedicated post-sales contacts for customers. We provide customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellen...