Job Description

A technology company is seeking a Manager of Customer Success based in Metro Manila, Philippines. In this role, you will lead a dedicated team focused on driving customer retention and satisfaction. Your responsibilities include evaluating churn reasons, enhancing user engagement, and ensuring exceptional support throughout the customer journey. Candidates should have 5 years of experience in a client-facing role, with strong leadership qualities and a commitment to customer success. A collaborative spirit and familiarity with SaaS environments are essential.
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