Customer Success Manager

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by we invite you to be part of the solution

Here's how you'll make a difference:

As a Customer Success Manager, you are the primary advocate for our Spanish and Italian customers. Dedicated to ensuring they derive maximum value from the SoSafe product suite. Your mission is to bridge the gap between our technology and the customer's security goals, acting as a trusted advisor rather than a vendor. By focusing on adoption and strategic alignment, you transform the user experience into measurable business impact, fostering deep-rooted loyalty through proven success.
Your responsibilities include:

• Driving Strategic Success: Proactively partne...