Customer Success Manager

Pure IP, a BCM One Company, delivers global communications and connectivity solutions tailored for distributed enterprises. By providing compliant and scalable global voice infrastructure, unified integrations, and global network services, Pure IP simplifies complex communication needs. Its solutions reduce operational challenges, optimize telecom costs, and support enterprise-wide deployments. With a single provider model, contract, and global operations team, Pure IP ensures seamless communication for its clients. The company is dedicated to enabling strategic solutions for businesses, ensuring robust global communication infrastructure.

Role Description

This is a full-time hybrid role for a Customer Success Manager based in Makati, with some flexibility for remote work. The role involves ensuring customer satisfaction and retention by building strong client relationships, addressing their needs, and resolving concerns promptly. Day-to-day tasks inc...