Job Description
We're looking for a Customer Success Manager (Enterprise) to join Freepik, our rapidly scaling AI-powered creative platform. This is a unique opportunity to shape the foundation of our customer success strategy and play a key role in how enterprise clients grow and create with Freepik.
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
What You'll Do
Own customer outcomes: Drive adoption, maximize ROI, and manage the full renewal process — addressing risks early and ensuring strong retention.
Be the voice of the customer: Translate customer insights into action, influencing product decisions and go-to-market strategies.
Build scalable systems: Create success frameworks, playbooks, and automated processes to support a growing enterprise portfolio.
Act on data: Use key metrics and health indicators to identify opportunities, mitigate churn, and accelerate expansion.
Collaborate cross-functionall...
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
What You'll Do
Own customer outcomes: Drive adoption, maximize ROI, and manage the full renewal process — addressing risks early and ensuring strong retention.
Be the voice of the customer: Translate customer insights into action, influencing product decisions and go-to-market strategies.
Build scalable systems: Create success frameworks, playbooks, and automated processes to support a growing enterprise portfolio.
Act on data: Use key metrics and health indicators to identify opportunities, mitigate churn, and accelerate expansion.
Collaborate cross-functionall...
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