Customer Success Manager

The impact you will have

Your passion is customer success!

As a Customer Success Manager, you will focus on great customer experience throughout the lifecycle of your engagement with them. Both passionate and a trusted partner, you will guide your customer along their adoption journey by understanding their business, their strategy, and key initiatives, all with an intention to help them achieve their key business objectives and desired outcomes.

What you'll do

• Provide insights that help customers make decisions on how to best achieve their business or technical goals
• Collaborate with cross-functional teams to ensure a continual and seamless delivery of services to our customers
• Orchestrate activities related to onboarding, conduct monthly service meetings, and execute regular business reviews
• Closely monitor the health of our customer relationships, predicting and navigating challenges and offer solutions th...