Customer Success Manager

Location -New South Wales/ Queensland/ Victoria, Australia

Function - Customer

Department - Customer Success

Working Pattern - Hybrid; Full-time

Benefits -Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a Customer Success Manager to support a portfolio of clients, drive product adoption, and ensure they gain ongoing value from our platform. You'll strengthen relationships, boost engagement, and help retain and grow accounts through proactive, hands on support.

This is an individual contributor role focused on direct client engagement and account management.

Account Management

• Manage 15-25 client accounts, act as the main point of contact, run regular check ins and QBRs, build strong relationships, and proactive...