Job Description
Who we are
Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We partner with major banks and financial institutions on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more.
What you’ll do
Build trusted customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts
Own your customer portfolio end-to-end: health, ROI delivery, renewals, and expansion (in close collaboration with Sales), while liaising with the right internal teams to ensure outcomes are achieved.
Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency
Working with product management to surface customer requests and help translate customer feedback in...
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