Customer Success Manager

Over 30 years, we've grown from humble beginnings (founded 1995) to a global digital lottery technology leader (ASX: JIN), operating in Australia, the UK, Canada and the USA. We partner with thousands of good causes worldwide, helping raise over $290M in FY25 alone. Innovation is at the heart of everything we do.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

What will you be doing?

You'll own the end-to-end relationship for a portfolio of our high-value enterprise and managed services lottery partners and become a trusted advisor to leading Australian charities. You'll guide partners through onboarding, adoption, and ongoing optimisation of the Jumbo platform and its ecosystem of tools. You'll help them set goals ...