Customer Success Manager

Musashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities in design, prototyping and testing to drive new technology development, build innovative products, and maintain and support our deployed solutions.

As a Customer Success Manager , you will join the Musashi AI North American team to help embody one of Musashi AI’s core values of Customer First. This is a transformative leadership opportunity to establish customer success operations from the ground up, design and scale global customer success processes, and build and lead a high‑performing global team. You will proactively drive customer success, retention and growth through strategic partnership and advocacy to c...