Customer Success Manager

Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.<br/><br/>- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.<br/><br/>- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.<br/><br/>- Collaborate closely with internal teams, including Sales, Product, and Op...