Job Description
About The Role
As an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet start up / technology company.
As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
Core Responsibilities
Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
Collaborate closely with internal teams, including Sales, Product, and O...
As an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet start up / technology company.
As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
Core Responsibilities
Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
Collaborate closely with internal teams, including Sales, Product, and O...
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